A single shopping experience across all your sales channels
Customers no longer shop exclusively in stores or online. Instead, they want the best of both worlds: personal interaction with the power of data-driven service. To respond to this, it is essential to integrate your sales channels: this means offering a consistent shopping experience across all your channels. Centric’s Omnichannel Retail Suite supports you with integration from A to Z.
With the Omnichannel Retail Suite, food, fashion and non-food retailers can offer consumers a seamless experience across all sales channels. We have summarised the most important benefits below:
- Ecosystem integration: you have access to a modern architecture, which allows online and offline channels to be easily integrated with the back-end system.
- Service & checkout: you have access to all up-to-date product and stock information. This allows you to advise your customers effectively and offer a rapid and smooth checkout process.
- Reward customer loyalty: you can generate customer loyalty with centrally managed promotions to support your marketing campaigns.
Interaction with the Omnichannel Retail Suite is pleasant for both customers and store staff.
Robert Jan Paape IT Manager, America Today