New platform gives Star-SHL more efficient way to invite patients

Case
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"I was particularly impressed by how Centric immersed itself in the matter. They proactively considered ways to tailor the platform more precisely to our practices."

Marian de Jong-Mesch

Star-SHL

New features

Centric decided not to rebuild the outdated system, but to develop a completely new platform in Microsoft.NET, including links to the underlying systems of the internal organisation and external stakeholders like GPS, care groups, and remote clinics. “We also developed new functionality, like location determination for example. We demonstrated these features during sprint reviews and video session.”

More effective approach to patient invites

Pilot

Because the platform concerns Star-SHL’s core business, it was decided to pilot the new appointment invitation system at the practices of eleven GPs. “That went very well, thanks in part to the e-learning process. After the pilots were complete, the platform was rolled out to the entire GP network.” What is the biggest gain for Star-SHL? “That would have to be the manner of inviting patients for their appointments: that works very efficiently now. There is now more management information available too, which is very valuable.”