Intelligent Classification Service

Classify HR documents intelligently and quickly – with the help of artificial intelligence

Even after you create a digital employee file, new documents are still regularly added to the document inventory. In such cases, all files need to be correctly classified by HR staff before filing. The Centric Intelligent Classification Service supports you in this – with the help of artificial intelligence.

Get smart support instead of manual classification

HR: Artificial intelligence can help to classify documents

Centric Intelligent Classification Service complements the Centric Employee File in areas where a person sitting before a monitor could use some automated support: when classifying documents in human resources. These can be sent as email attachments or scanned and added, thus requiring classification afterwards.

AI in HR works like this: The new function for Employee File uses machine learning technology (ML) to provide classification suggestions. After the ML model has been trained, all the HR employee needs to do is to click and confirm the classification assigned to a document – no cumbersome manual entries are needed.

Advantages of intelligent document classification with AI

Reduced workload in recurring classification tasks
Simple activation as part of the Centric Employee File
Secure AI deployment in a closed, proprietary system
Secure access rights thanks to the SAP SuccessFactors and SAP HCM roles and authorizations concept
Customized training on the ML tool adapted to the company’s specific needs
Self-learning solution that automatically optimizes itself
Enables the creation of GDPR-compliant classification processes

Security and data protection

Artificial intelligence in human resources

HR departments handle large quantities of sensitive documents and information, so they must take care when using artificial intelligence and technologies like machine learning.

The Centric Intelligent Classification Service enables the secure and GDPR-compliant use of powerful and innovative AI technology in HR.

Its design as a suggestion tool ensures that a human being always makes the final decision. All ML training data and documents for classification are only accessible within your own HR system. As an application that provides ongoing, targeted classification suggestions, the Centric Intelligent Classification Service will prove to be a tireless assistant to humans after just a brief period of training by your HR expert.

At a glance: Centric Intelligent Classification

Delivers unerring suggestions for classifying documents
Recognizes names, dates, and document types
Uses machine learning and artificial intelligence
Draws on training data to suggest increasingly accurate classifications
Suitable for use in a closed data system and does not exchange information with other AI or ML systems
As a complement to Employee File, it integrates seamlessly with SAP SuccessFactors and SAP HXM

The solution is based on the SAP Business Technology Platform (BTP) and is fully integrated with SAP SuccessFactors and SAP HCM. The proven and robust security mechanisms, such as the roles and authorization concepts, enable responsible and secure AI-based work in HR.

Document management and data protection

Security and transparency with Centric

Confidential personal documents are subject to the provisions of the General Data Protection Regulation (GDPR). As these are imported from SAP, you don't have to worry about whether sensitive data are secure. Centric uses SAP’s security structures and guarantees you data protection of the highest order. Individual authorization structures and secure encryption ensure the clear definition of access rights and compliance with deletion and retention obligations.

A report on stored personal data can be generated at any time as proof of GDPR compliance.

Looking for something else?

HR Solutions

Employee File

Scanning Services

Want to find out more?

Do you have a general question or do you want to request information about our HR Solutions? You can contact us at by e-mail via info.de@centric.eu or use our contact form to get in touch with us.

Contact HR Solutions