Aurubis: Adding value and boosting efficiency by digitalizing HR document processes

Metallurgical know-how, state-of-the-art facilities, and pioneering environmental standards have made Aurubis one of the world’s leading copper producers. Every year, the company produces more than 1 million tons of 99.99% pure marketable copper cathodes in its European smelter network.

But the multi-metal specialist is facing the challenges of digitalization in many areas – notably due to the introduction of tools and solutions to standardize and automate processes. In HR, for example, this means digitizing and archiving paper documents and providing access from any location. Another concern is to automate the relevant processes by implementing user-friendly HR solutions.

Digital Employee File for SAP: centric solutions are part of the digitalization initiative

To do so, the HR Solutions Department at Aurubis is using a range of Centric applications: Centric’s digital Employee File solution for collecting, filing, and archiving all employee documents and the Centric Payslip Box for providing paperless pay statements for employees. These solutions are part of a digitalization initiative that also includes introducing a digital document management system.

“The employee file is at the heart of our work. It provides the basis for us to optimally guide and support an employee’s life cycle. This is where we find the important information and documents that underpin our service to employees in one central location,” said Lara Kiencke-Klebor, Head of HR Solutions at Aurubis. “By digitizing employee files and automating processes, we can work with an eye to the future, respond more quickly to our employees’ needs, and improve our service quality at the same time.”

“Centric recognized our needs very accurately, responded early on by tailoring the solution, and supported us as a project team even before we had signed the contract – for example, by offering their experience and best practices.”

The project to introduce the Centric Employee File was launched in December 2022. At the same time, a scanning service provider arranged by Centric digitized 7,000 employee files. The digital employee file went live in April 2023.“The solution is very self-explanatory. Even new employees can get to know the system quickly and use it in their everyday employee-support work,” said Lara Kiencke-Klebor.A small group of trained multipliers guided the users. Centric’s low-code approach means that Aurubis can make its own adjustments to the solution.“We only need Centric’s support in rare cases,” says Lara Kiencke-Klebor.

The optimal foundation to address increasingly complex HR tasks

Aurubis is now ready to take the next steps in HR digitalization with Centric’s tools: With Document Builder for creating documents and templates and Reference Letter, even more processes are being digitized. “Our goal is to have fully digital and automated document processes,” said Lara KienckeKlebor.

“The solutions use our systems’ master data and so enable further automation.” The digitalization of routine admin tasks aims to reduce the HR burden and free up time for value-adding activities. The apps are more than the sum of their parts, says Lara Kiencke-Klebor: “Centric’s solutions support us in creating an integrated digital process and service landscape. They give us the optimal foundation to address our increasingly complex HR tasks.”

“Our goal is to have fully digital and automated document processes.”