What we do
-
The Best Way to Order Products in Self-Checkout
Centric's Food Retail UX study put three self-checkout ordering methods to the test. See which one helped customers find products fastest - and what we recommend for food retailers.
-
How Centric Keeps 1,750+ AS Watson Stores Running with “Boots on the Ground” Support
Head of IT Benelux Kees Bovée explains how Centric's Managed Services for Retail are AS Watson’s “boots on the ground” to keep 1,750 stores, equipment and apps up and running every day.
-
Intertoys eliminates wastage from operations
High reliability of stock is an essential element in a successful online channel. Partly because of this, Intertoys decided to reimplement its warehouse management system. Since putting the latest version of Locus WMS into operation, both quality and productivity have soared. Arnoud van Keulen: “And there’s more to come.”
-
Boon lays new foundation for innovation
Boon Food Group’s desire to install self-scan checkouts was a significant reason for them to implement the Omnichannel Retail Suite. The food retailer now has a platform for even more innovations, such as an app consumers can use to scan items themselves and in future, order their groceries online. “Investing in this platform was necessary to improve the customer experience.”
-
Casa fast-tracks e-commerce
CASA Shops took a rigorous step in their e-commerce strategy in 2020. They put their entire range of stylish gifts and home furnishings & accessories online in one go. Walter Goossens, the Supply Chain Director, explains the enormous impact this had on their European distribution centre in Olen, Belgium, which had until then focused purely on store replenishment. “We deliberately opted to integrate everything in the existing WMS from our supplier, Centric.”
-
Extrashop optimises warehouse and store stocking with Centric Locus WMS
The retail chain Extrashop has a highly varied range and was seeking to speed up the process of assigning items to warehouse locations. They were looking for a WMS that would give them the best possible support, both now and in the future. Michiel Bellemans, Extrashop’s Supply Chain Manager, explains how Centric Locus WMS has adapted to change and ensures orders are picked and stored as efficiently as possible every time. "Centric looks beyond the boundaries of its own WMS, and that’s what we were looking for."
-
A.S. Watson replaces its backroom equipment
A.S. Watson has replaced its IT equipment in all 1,750 stores in record time. It took just two months to install new computers and printers in every branch.
-
Blokker undergoes a logistical metamorphosis
Blokker has set up a new omnichannel operation in its distribution centre in Geldermalsen. But even in the short time since then, there have been developments in logistics in the household goods retail chain.
-
'Stock accuracy is now 99.9%'
Asian supermarket chain Amazing Oriental is growing by (on average) two stores per year. To make this growth possible, it needs a distribution network that can facilitate it. With Locus WMS, Amazing Oriental is optimally prepared for the future.
-
Jumbo opens third e-fulfilment center
Food retailer Jumbo opened its third e-fulfilment center (EFC) in Bleiswijk, near Rotterdam, on 4 January. Like its first two EFCs, operations are managed using Locus WMS developed by Centric, which was enriched with new features especially for this purpose.
-
Farm Dairy arranges trade messages via Managed EDI
As a producer of private label dairy products, Farm Dairy supplies large Dutch retail chains with milk, yogurt, custard and luxury dairy products on a daily basis. In order to streamline message traffic with trading partners, the company recently started using Centric's managed EDI platform. Michael Sterenberg, financial controller and IT manager at Farm Dairy, explains how and why.
-
DekaMarkt reaches customers at home with well thought-out last-mile strategy
Since 2008, DekaMarkt and its sister organisation Dirk van den Broek have been part of the Detailresult Group, the parent company of the two supermarket formats. The merger of the family-owned companies resulted in a joining of forces and synergy benefits in areas such as store supplies and IT.
-
How business intelligence helps with good ambulance care
Behind the ambulance care of the Regional Ambulance Facility Utrecht (RAVU) lies a well-oiled information supply. Steering information from Business Intelligence tools contributes to the efficient deployment of ambulances and to monitoring the demand for ambulance care, also in times of corona. How? We ask Betty van der Roest, board advisor at the RAVU.
-
![GijsProostFotografie-centric-_GPF8678[1].jpg](https://stccchostorageaccountprd.blob.core.windows.net/media/images/GijsProostFotografie-centric-_GPF8.3b6648df.fill-800x600.jpg)
‘Centric is always there for us’
Heijmans, active in the field of real estate, housing, utilities and infrastructure, carries out many large and small projects on an annual basis. Several large projects have their own website. Heijmans has been using Centric's Managed Webhosting since 2019 to host those sites.
-
Locus WMS enriches its functionality for Simon Loos – benefiting the entire 3PL sector
Logistics service provider Simon Loos recently went live with Locus WMS from Centric. Now the firm is reaping the rewards, getting more value out of its warehouse operations and gaining full control over costs and performance. Centric expanded its WMS solution specially for Simon Loos with advanced third-party logistics (3PL) functionality, such as working for multiple customers. The solution is now also available to other companies in the 3PL sector.
-
Webinar: The next IT-wave in retail
The digital transformation which we are going through leads to different consumer behaviour. Technologies offer a new range of commerce channels and change the customer journey of the consumer.
-
‘Centric staff really know us. The personal touch really stands out’
From its Dutch offices in Hoofddorp, the company directs all product streams from Asia to customers in Europe. The administrative backbone of all of this – the exchange of orders, confirmations and invoices – is the EDI solution from Centric. Supply Chain Manager Elwin Bolink talks about the benefits of automating while maintaining the personal touch.
-
'People are the key to success'
When we arrive on Vanderlandelaan street in Veghel, it takes some searching: where do we park? The Vanderlande “campus” is enormous and it takes us several laps before we discover that we should have been on another street altogether (which we would have known if we had looked at the website more closely). Once we have parked, though somewhat overheated, it’s nice to sit and have a coffee while we talk to René van Sandijk, who has been the company’s CIO for the last ten years, about collaboration with Centric. What exactly do we do for Vanderlande, and why has the company been our client for the past ten years?
-
Centric helps OOM Verzekeringen with digital transformation
Because many of its customers are Dutch nationals living abroad, internet plays a key role in the company’s communication mix. So, OOM teamed up with Centric to ensure that the internet channel was set up in the best possible way.
-
New platform gives Star-SHL more efficient way to invite patients
To make things easier for both the GPs and their patients, Star-SHL uses an appointment invitation system. Until recently, the medical diagnostic service provider used a system dating back to 1992 to send out invitations. “Time for an upgrade,” the company decided, which is exactly what happened, with some help from Centric.
-
Warehouse on Wheels at Geevers Auto Parts
Geevers Auto Parts linked Centric’s LISA (Logistic Information Service Application) to Centric’s Locus WMS (automated warehouse management system), integrating Geevers’ connected fleet into the warehouse. René Scheepers, Operations Manager: “This has a positive effect on costs and on customer satisfaction.”
-
‘Centric is a perfect sparring partner’
In the Netherlands, CASA is an increasing presence, both on the high street and online. This Belgian retail chain recently acquired a large number of Xenos shops in the Netherlands. As a result, the home accessories retail chain currently has nearly 500 retail outlets, with shops spread across the Netherlands, Belgium, Austria and Spain. For the complex stocking demands of these shops, CASA uses Centric’s warehouse management solution Locus WMS.
-
Explosive growth thanks to flexible solutions
Last year, Action opened 338 shops spread across the Netherlands, Belgium, France, Austria and Spain, making it one of the fastest growing discount retailers in Europe. Jens Burgers, Action’s IT Director: “This explosive growth was made possible in part by working with partners who can respond quickly, partners like Centric.”
-
Moving towards omnichannel commerce with inPosition
America Today has successfully been bringing the American college lifestyle to Europe since 1989. With online shops and brick-and-mortar stores across the Netherlands, Belgium, Luxembourg and Germany, the chain has become a familiar face in the retail landscape. To provide its customers with even greater service, America Today recently decided to replace its POS systems, ultimately committing to Centric’s inPosition retail solution.